I had been eyeing these sandals since their debut. I purchased them during a flash sale. They arrived very quickly-even faster than originally quoted which is always a pleasant surprise. When I received them they were a little too small for my liking but they were sold out of the next size. I kept a look out and when they were restocked I contacted customer service to see if I could do an even exchange as the promotion was over already. I was hesitant to email as I didn’t think anyone would help with my situation and feared I would have to return and rebuy them. The response was very very quick and kind and generous. The bigger size sandals came the next day before I even had a chance to send back the others! I was amazed and appreciated the amazing customer service! The shoes are comfy and super cute! They are my new go to summer sandals-though I will probably transition them into fall because they are so cute! Overall great experience and great product! Will definitely order from again!